VIKAND, a provider of global maritime health services, has advised shipping companies to maintain continuous communication with seafarers during prolonged periods of geopolitical tensions and operational uncertainty, ahead of World Mental Health Day, which is observed on October 10.
The Importance of Communication in Crisis Situations
Seafarers working near high-risk areas experience pressure and stress from uncertainty that can last for weeks or months. During this time, seafarers may seek news through media and social networks, but have little information about their company's perspective and its implications for their ship.
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According to VIKAND, this uncertainty can itself be a source of stress. Martin Hedman, Director of Mental Health Practices at VIKAND, stated, "World Mental Health Day is an opportunity to highlight some of the actions companies can take to support seafarers at sea. One of these actions is to establish active and engaged communication, especially when crews are facing a situation with no clear endpoint."
The Impact of Geopolitical Tensions
The issue of communication is clearly highlighted in the current context given the recent tensions in the Strait of Hormuz. Security threats, route changes, crew change restrictions, and other prolonged disruptions can leave seafarers facing uncertainty for extended periods. Previous research has shown that seafarers who feel supported by their employers are better able to cope with challenges.
A study at Yale University found that seafarers suffering from depression feel less valued by their company compared to those who do not have this issue. Additionally, they reported having less control over their work and decisions.
The Seafarers' Happiness Index in the second quarter of 2026 has also identified concerns regarding trust. This survey has shown that in conditions of geopolitical tensions and operational pressures, seafarers who have experienced supportive leadership and reliable communications have had better morale.
Martin Hedman emphasizes that companies should continue to communicate with crews even when there is no news to report. He says, "Sometimes there is a perception that updates should only be sent when something changes. But this can create a long gap in communication."
VIKAND believes that these arrangements are more effective when they are part of the company's normal operations. Regular welfare checks, clear pathways for raising concerns, and access to medical and mental health support create familiar channels for crews to use in difficult situations.
VIKAND enhances the mental health of seafarers by providing services that assist them wherever they operate. These services include periodic assessments of seafarers' feelings and identifying the need for additional support. Moreover, VIKAND adopts a proactive approach to the mental health of seafarers by offering counseling and access to specialists through telehealth.
Martin Hedman adds, "We talk about encouraging seafarers to express mental health issues, but companies also have a responsibility to continue talking to their personnel. Communication cannot replace professional care, but it can eliminate some unnecessary uncertainties."
World Mental Health Day serves as a helpful reminder that supporting mental health at sea is not limited to when an individual reaches a crisis point. It also relates to the everyday environment we create for individuals and whether they feel informed, listened to, and supported.
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